Legal mentions

Responsible publisher

The publisher responsible for this website is Tech’NC explore sprl, whose registered office is located Rue Louis de Geer, 6, 1348 Louvain-La-Neuve. You can contact us by phone +32(0)496 11 10 82 or by e-mail via info@technc.be. My VAT number is BE0 631.705.768.

Privacy Policy

TECH’NC is the data controller for the data collected on this website. You can send an e-mail to info@technc.be if you have any questions about the privacy policy.

This privacy policy documents the privacy policy of TECH’NC as controller, i.e. for the processing operations for which TECH’NC defines the purposes and means of the processing.

What personal data is collected about the users of this website

Users may provide their personal data to TECH’NC via this website by browsing the site or by making a request via the contact form.
For each contact request, TECH’NC collects the following information:

Name
E-mail address
Company name
Message

Why TECH’NC collects and uses personal data

The information that the user enters via the contact form is only used to respond to the user’s request. When the request is commercial, and with the explicit consent of the person concerned, personal data may also be used to send mailings on business-related subjects (new service, news…).

Personal data will only be used for these purposes.

How TECH’NC collects personal data

TECH’NC collects data on users through different sources of information :

The user sends an email to info@technc.be
The user submits a request via the contact form
Cookies

Who processes users’ personal data

TECH’NC is the main recipient of the information collected via the contact form for the purposes described above.

How TECH’NC collects and retains evidence of user consent

Each user is clearly informed of the uses that may be made of their personal data at the time they provide it and as described in this privacy policy.

How long does TECH’NC keep the personal data of users and what is the legal basis

The personal data collected via the contact form is only processed for the time necessary to answer the user’s question. As a result, the information retention period is variable and depends on the complexity of the request. When a user submits the contact form, they can legitimately expect to receive a response from us.
If the request is commercial, with the consent of the prospect, TECH’NC retains the data for 3 years after the last contact based on the recommendations of the competent authorities and the explicit consent of the prospect.

Rights of the persons concerned

In compliance with the General Regulation on the Protection of Personal Data (RGPD), users have the following rights with respect to the data TECH’NC collects about them :

Right of Access
Right of rectification
Right to erase (right to oblivion)
Right of limitation
Right to portability

For any request concerning these rights, users can send an e-mail to info@techn.be with the subject of their request. TECH’NC will respond to the request made in relation to the rights listed above within one calendar month after receipt of the request.
For security reasons, for each request related to these rights, TECH’NC will verify the identity of the person submitting the request. In order to do so, the person concerned will be invited to do one of two actions:

Send a copy of an official document (identity card, passport) and a copy of a service bill (telephone, electricity…) which clearly mentions the name and address of the person concerned.
Call TECH’NC who will carry out a strict telephone verification which will consist in comparing the answers provided by the user with the information available to them.

TECH’NC will respond to the request only after a positive identification.

Subcontractors

TECH’NC does not share personal information with other companies.

Use of cookies

TECH’NC’s website uses several cookies. A “cookie” is a file of limited size, usually consisting of letters and numbers, sent by the web server to the cookie file of the browser located on the hard drive of a computer.

Internal cookies necessary for the site to function

As a session cookie, these cookies are exempt from the consent requirement, in accordance with Article 129 of the LCE. See point 3.4. of Opinion 04/2012 of Group 29 (umbrella organisation of the European Privacy Commissions) on exceptions to the consent requirement for cookies.

Cookies for audience measurement

In order to adapt the site to the demands of its visitors, we measure the number of visits, the number of pages viewed, the activity of visitors on the site as well as their frequency of return. Google Analytics is the statistical tool used by TECH’NC and it generates the following cookies:

analytics.js

Name of the cookie	Retention time	Description
_ga	2 ans	Used to distinguish between users.
_gid	24 heures	Used to distinguish between users.
_gat	1 minute	Used to reduce the rate of demand

ga.js

Name of the cookie	Retention time	Description
__utma	2 years after the last update	Used to distinguish between users and sessions. The cookie is created when the javascript library is executed and no __utma cookie exists. The cookie is updated each time data is sent to Google Analytics.
__utmt	10 minutes	Used to reduce the rate of demand
__utmb	30 minutes after the last update	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library is executed and is updated each time data is sent to Google Analytics.
__utmz	6 months after the last update	Stocke la source de trafic ou la campagne qui explique comment l’utilisateur a atteint votre site. Le cookie est créé lorsque la bibliothèque javascript est exécutée et est mise à jour chaque fois que des données sont envoyées à Google Analytics.

We also collect your IP address, in order to determine the city from which you connect. This is immediately anonymised after use. TECH’NC can therefore under no circumstances identify natural persons in this way.
No information related to these cookies is transferred to third parties or used for other purposes.
Google assures that it has implemented all the necessary security measures to guarantee data security through its adherence to the “Privacy Shield”, whose certification can be seen via this link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.
You can choose to refuse cookies and the statistical analysis of your browsing data via the opt-out procedure available via this link: https://tools.google.com/dlpage/gaoptout?hl=fr.

Intellectual Property

The texts, images and any videos on this website are the intellectual property of TECH’NC. These contents cannot be reused, copied, completely or partially without authorization.